Insights & Updates
Practical advice on software adoption, in-app guidance, and making enterprise technology work for your team.
How to Build a Step-by-Step Guide for Any Enterprise App in 10 Minutes
You don't need developers, months of planning, or a six-figure contract. Here's exactly how to create an in-app walkthrough for any web application — in about the time it takes to make a coffee.
What is a Digital Adoption Platform? A Guide for Utility Leaders
DAPs are the fastest-growing category in enterprise software. Here's what they do, why utilities need them, and how to evaluate one for your organization.
The Hidden Cost of Low Software Adoption in Utilities
Your $10M CIS implementation is running at 30% adoption. Here's what that's actually costing you — and it's more than you think.
How to Reduce CIS Training Time by 80%
Your CIS training program takes 6 weeks and costs a fortune. Here's how in-app guidance cuts that to days — without sacrificing competency.
WalkAbout vs WalkMe: What's Different for Utilities
Both are digital adoption platforms. But one was built for Fortune 500 generalists, and the other was built by someone who's spent 30 years inside utility operations.
Why Utility Software Adoption Fails — And What to Do About It
You spent $5M on a new CIS. Six months later, adoption is at 30%. Here's why it keeps happening and how in-app guidance changes the equation.